Shipping policy

At Glintzia, we strive to provide a seamless and efficient shopping experience for our customers in the UAE. Below are the details of our shipping policy to ensure you are well-informed about our shipping processes and timelines.

Order Processing Time

- Orders placed before 3:00 PM (UAE time) will be processed and shipped on the next business day.
- Orders placed after 3:00 PM (UAE time) will be processed and shipped within one working day.

Local Shipping Within the UAE

- We offer reliable shipping services across the UAE.
- Our shipping partner will make two delivery attempts. If the order cannot be delivered after two attempts, it will be returned to us.

Refund Policy for Returned Orders

- If an order is returned to us after two delivery attempts, we will refund the order amount.
- Please note that the shipping fee will be deducted from the refund amount.

Shipping Rates and Delivery Times

Shipping rates and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your order online and stay updated on its delivery status.

International Shipping

We are pleased to offer international shipping to select countries. Please note that international orders may be subject to additional customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary based on the destination country.

Delivery Delays

While we strive to meet our shipping timelines, please note that delivery times may be affected by factors beyond our control, such as customs delays, weather conditions, and holidays. We appreciate your understanding and patience in such cases.

Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact our customer service team at Glintzia.Jewelry@gmail.com or via WhatsApp at +971 50 240 6904.

Thank you for shopping with Glintzia. We appreciate your business and look forward to delivering your beautiful jewelry right to your doorstep.